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Outsourcing of Information Systems Servicing

Companies whose businesses depend on specialized information systems, cannot do without in-house technical staff. On the other hand, technical specialists in small companies cannot give all their time to business-critical information systems, because they also need to solve other IT issues. As part of outsourcing of information systems servicing we relieve your company's technical staff of non-core tasks, helping them focus on issues that require their immediate expertise.

Outsourcing of information systems servicing may be useful for your company in the following cases:

  • You have web developers, programmers, and system design engineers, but you want to improve their performance.
  • You need a better result than that provided by your part-time system administrators.

We can outsource the servicing of the following information systems:

Here's what you receive as a result of outsourcing of your information systems servicing:

  • Fault prevention. We run the fault prevention diagnostics monthly to identify and troubleshoot any issues at early stages.
  • First-line support and predictable deadlines. We answer the calls immediately, respond to emails within an hour, and solve the problems within deadlines specified in the contract.
  • No surprises. We plan in advance and harmonize with you all actions in the event of emergencies, including extreme ones, such as fire in the server room.
  • Timely upgrade of information systems. Hardware and software will last for long, and will not cause any problems.
  • Use of best practices both in building and maintenance of information systems.

Besides our own products, we use the following technology as part of the comprehensive information systems servicing:

We only render servicing of the systems that were built in accordance with our system practices (see the deployment section). Please contact us to discuss the possible options for you.
 
 
 
 
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+7 495 649-60-96 Moscow, Profsoyuznaya Street 84/32.