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Outsourcing of Information Systems Servicing

Companies whose businesses depend on specialized information systems, cannot do without in-house technical staff. On the other hand, technical specialists in small companies cannot give all their time to business-critical information systems, because they also need to solve other IT issues. As part of outsourcing of information systems servicing we relieve your company's technical staff of non-core tasks, helping them focus on issues that require their immediate expertise.

Outsourcing of information systems servicing may be useful for your company in the following cases:

  • You have web developers, programmers, and system design engineers, but you want to improve their performance.
  • You need a better result than that provided by your part-time system administrators.

We can outsource the servicing of the following information systems:

Here's what you receive as a result of outsourcing of your information systems servicing:

  • Fault prevention. We run the fault prevention diagnostics monthly to identify and troubleshoot any issues at early stages.
  • First-line support and predictable deadlines. We answer the calls immediately, respond to emails within an hour, and solve the problems within deadlines specified in the contract.
  • No surprises. We plan in advance and harmonize with you all actions in the event of emergencies, including extreme ones, such as fire in the server room.
  • Timely upgrade of information systems. Hardware and software will last for long, and will not cause any problems.
  • Use of best practices both in building and maintenance of information systems.

Besides our own products, we use the following technology as part of the comprehensive information systems servicing:

We only render servicing of the systems that were built in accordance with our system practices (see the deployment section). Please contact us to discuss the possible options for you.
Contact us
+7 495 649-60-96 Moscow, Profsoyuznaya Street 84/32.