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ServiceDesk implementation at "Mitsubishi Electric"

 
www.mitsubishielectric.com, start of cooperation: March 2012.
 

The IT Department company not only ensured the ongoing technical support, but also carried out the development of maintenance procedures and regulations.
Aleksey Redkin
Photosystem Coordinator (Russia and CIS) Visual Information Systems Mitsubishi Electric Europe B.V., Moscow Branch»

 
 

Feedback

During the test installation of equipment we faced the need in the service maintenance of photo-printing systems with stringent requirements for response time. The IT Department company not only ensured the ongoing technical support, but also carried out the development of maintenance procedures and regulations. The systemic and caring approach to solving the challenges allowed IT Department to cope with the task successfully, even though it wasn't one of their standard profile services.
Aleksey Redkin
Photosystem Coordinator (Russia and CIS) Visual Information Systems Mitsubishi Electric Europe B.V., Moscow Branch»
 
 
 
 
 
 
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